At Zoey Focus, we are committed to delivering your photography accessories, camera accessories, and lens accessories safely and efficiently to your doorstep. This Shipping Policy explains our delivery practices and customer responsibilities.
Shipping Availability
Zoey Focus ships orders worldwide. Delivery times may vary depending on the destination, customs regulations, and courier availability in your region.
Order Processing
- Orders are processed within 2–4 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
- Standard delivery time typically ranges from 7–21 business days, depending on your location.
- Delays may occur due to customs clearance, courier issues, or other unforeseen circumstances.
Shipping Charges
Shipping costs, if applicable, will be communicated to you during the checkout process. In some cases, promotional offers may include free shipping.
Cash on Delivery
Zoey Focus exclusively offers cash on delivery as the payment method. Customers must ensure that the correct amount is available at the time of delivery.
Order Tracking
Once your order has been shipped, you may receive tracking details (where available) to monitor the delivery status.
Customs and Duties
International orders may be subject to customs fees, import duties, and local taxes, which are the responsibility of the customer. Zoey Focus is not liable for additional charges imposed by your local authorities.
Delivery Issues
If your order is delayed, lost, or damaged in transit, please contact us at [email protected]. We will work with the courier to resolve the issue as quickly as possible.
Incorrect Shipping Information
It is the customer’s responsibility to provide accurate shipping details. Zoey Focus will not be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Contact Us
If you have any questions about our shipping practices, please contact us at [email protected]